Assurance & Learning Lead

JG355

Assurance & Learning Lead

JG355

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Manchester

Permanent

£46,851 - £50,136 P/A

Role Description

The role holder will take direct responsibility for the successful delivery of a programme of key strategic projects to specified levels of time, budget and quality.

The role holder will work within a multi-agency environment, working closely with other sectors to deliver the Organisations Multi Agency Safeguarding Arrangements.

The role holder will be responsible for coordinating the support, planning to ensure Organisations MASA boards and supporting infrastructure is effective. This will include ensuring learning from SCR and Serious Incidents are shared with and learning takes place in each locality. To support this, the role holder will develop a strong performance management culture that links to individual or team aspirations, business goals, local need and contributes to public sector reform.

The role holder will provide effective leadership and management to partners of the Organisations MASA. They will be responsible for planning and managing resources within a service area, ensuring they work with peers and partners across the city to effectively deploy resources where the demand dictates.

The role-holder will have a key role in monitoring the provision of service in accordance with the changing demands and new statutory responsibilities through the effective use of the performance management framework.

Key Role Accountabilities:

  • Deputise for the Strategic Lead by providing strategic leadership for continuous improvement in line with statutory responsibilities and embracing identified priorities and initiatives.
  • Effectively influence the behaviours of partner and stakeholders in a multi agency environment to support the development and implementation of public sector reform.
  • Develop, implement and be accountable for effective quality assurance and robust performance management to ensure the achievement of the services’ objectives.
  • Through performance monitoring challenge the way services are delivered and establish options for improving performance to ensure high quality of service delivery.
  • Through highly effective communication engage and deliver a culture of collaborative working across the service and with other statutory services, partners, stakeholders and clients to achieve the strategic and operational objectives of the service.
  • A strong and clear advocate for the organisation’s m people approach.
  • Roles at this level may be required to manage a range of assigned resources, which may be human, financial or other, to ensure continuous improvement in service delivery. Staff management duties may be either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers. The role-holder will be expected to effectively coordinate resources to support the principles of ‘joined up’ communication and to ensure efficiencies are achieved.
  • Personal commitment to continuous self development and service improvement.
  • Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.

Role Portfolio:

The Assurance and Learning Lead is responsible for the strategic leadership and effective delivery of the organisations Multi-Agency Safeguarding Arrangement (MASA). The role is key to developing local safeguarding priorities and action plans through local safeguarding intelligence. The role will ensure safeguarding partners are cited, engaged in and contributing to driving continuously improving safeguarding practice, performance and impact.

Key Responsibilities include:

  • Manage, lead and develop Business support and coordination of functions for the organisations Multi-agency Safeguarding Partnership; ensuring there is a coordinated approach to the delivery of priorities, action plans and statutory obligations and ensure the protection of children and vulnerable adults.
  • Lead the development and implementation of MASA quality assurance processes and mechanisms which measure quality in service delivery and meet statutory requirements.
  • Lead the development of a Learning Hub model that brings together lead officers from core partners to establish a continuous process of understanding key lessons, areas for improvement, how best to implement them and measure impact.
  • Ensure support is in place to ensure the respective executive/Leadership and Locality Fora/practice forums are productive.
  • Deliver effective Multi Agency Quality Assurance arrangements which provide a clear line of sight to the effectiveness of safeguarding arrangements.

The Multi-Agency Safeguarding Arrangement’s overall priorities are to lead and support and enable local organisations and agencies to work together in a system where:

  • Children and adults are safeguarded and their welfare promoted;
  • Partner organisations and agencies collaborate, share and co-own the vision for how to achieve improved outcomes for vulnerable children
  • Organisations and agencies challenge appropriately and hold one another to account effectively;
  • There is early identification and analysis of new safeguarding issues and emerging threats;
  • Learning is promoted and embedded in a way that local services for children and families can become more reflective and implement changes to practice;
  • Information is shared effectively to facilitate more accurate and timely decision making for children and families.

Key Skills and Technical Requirements

General Skills

  • Communication Skills: Ability to build and maintain strong networks of support both internally and externally and to forge effective partnerships with external agencies, voluntary and statutory, and key stakeholders for the continuous improvement of services. Ability to harness the full commitment and responsibility of key stakeholders in delivering the vision of excellence for the city. Understanding the dynamics of conflict and how to achieve mutual agreement. Demonstrating the ethics of good practice, including respect for all parties, tolerance of different people and perspectives, confidentiality and the importance of honesty. Listening actively to others, and working to formulate options and solutions.
  • Analytical Skills: Provides creative solutions to problems and whilst considering policy and procedure is also confident in adopting (and justifying) novel or non-standard approaches.
  • Planning & Organising: Sets clearly defined objectives, plans activities and projects well in advance and takes account of changing circumstances; identifies and organises resources and manages time effectively monitoring performance against milestones and deadlines.
  • Problem Solving & Decision Making: Ability to react to immediate problems of a highly complex nature with associated risk factors and deliver pragmatic solutions sometimes under extreme pressure.
  • Creative Skills: Thinks creatively to plan and examine potential business processes and operating models and to develop a range of creative and original solutions that meet the strategic needs of the business.
  • Strategic Thinking: Thinks and acts cross-functionally and cross-organisationally, beyond one’s own professional areas of specialism, perceiving the wider picture and the implications of short-term decisions for the achievement of long-term strategic goals.
  • Research & Intelligence: Ability to analyse and present evidenced based information from a variety of different sources, often conflicting, using established research methodology.
  • Policy Skills: Builds collaborative and trusting relationships with decision makers Lead

Technical Requirements (Role Specific)

  • Willingness to consent to and apply for an Enhanced DBS check
  • Significant experience of safeguarding services at a strategic and operational level.
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